Hulu Subtitles Not Working? Here’s The Fix?

Hulu is the most popular streaming platform that offers a wide variety of movies and TV shows. Millions of people stream their favorite content. With that, the platform also has several amazing features that significantly enhance the viewing experience of its users. The video subtitles are one such incredible feature. The subtitles play an important role while streaming videos or movies that are not in our native language. Although Hulu subtitles provide seamless content viewing to the users simultaneously, similar to other technologies, it sometimes doesn’t work properly as per expectations. If you are also experiencing the Hulu subtitles not working issue, then you must follow the steps mentioned below in order to fix the problem.

Here are all the best possible ways to fix your Hulu subtitles not working issue. On the flip side, the issue can be caused by several reasons, including some technical glitches, bugs, network connectivity issues, and much more. Apparently, this issue can affect the user’s viewing experience simultaneously. They will not be able to understand the content they are watching in another language if the subtitles are not working. 

Hulu Subtitle Not Working: How to Fix?

Check the internet connections.

The first and foremost method that you can try if you are experiencing that the Hulu subtitles are not working is to check that your internet connection is working properly or not, as the Hulu platform requires a stable and proper internet connection to stream the movies and TV shows. If your internet connection is not proper, then you must wait for a while and try opening the app once again to see whether the problem has been resolved or not. 

Outdated version of the Hulu app:

Sometimes using the outdated version can be one of the reasons behind the Hulu platform not working issue, as the outdated version might contain several bugs and glitches that could be responsible for the malfunctioning of the app. To solve the issue, update the Hulu app, as the outdated version may not be compatible either. 

Check the subtitle settings:

If your Hulu app is up-to-date then the problem might be with your subtitle settings. Check the Hulu subtitles settings by visiting the Hulu app and making sure that you have enabled the subtitles settings. Also, sometimes the app’s subtitle settings are set as “off” by default. So to resolve your problem, you must enable the settings. 

Re-launch the Hulu app.

Sometimes, the Hulu app might contain several glitches that prevent the app from functioning as per the user’s expectations. So, re-launching the app could solve the issue. Force close the Hulu app and reopen it to check if the problem is resolved.

Clear the cache data: 

Cache data is a bit-sized unit that accumulates over time, taking up a large amount of storage. Although these are temporary files, they can be cleared. Clearing the cache data can resolve the Hulu subtitles not working issue, as this temporary cache data may contain corrupted files or bugs that are causing the subtitles to malfunction. 

• Go to the Settings app on your phone.
• Tap the “Apps” option.
• Find the Hulu app, and then tap on the storage option.
• Here, select the clear cache option. 
• Doing this will remove all the temporary files. 

Log out and then log back in

If only some temporary issues are occurring, then try to log out of your Hulu account and simply log back in to see whether the subtitles started working normally or not. 

• Just open the Hulu app on your phone. 
• Select the settings options.
• Then, tap on the Log Out option.
• You will now be logged out of your Hulu account.
• Wait for a while, and then log in again to your Hulu account. 

Contact Hulu support:

If none of the troubleshooting tips are working your way, then probably the last option left with you is to contact Hulu’s customer support, as they can provide you with the best possible advice, which can help in resolving your Hulu subtitle not working. Just contact the support team, explain your issue to them, and follow their instructions properly.

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